This document is our current Refund Policy for our website. Please read our Refund Policy before using or accessing Pixarnia.com.
NOTE: It is a legally bound contract between Pixarnia.com and our: visitors, users, and customers. If you do not like or agree with these terms or are under the age of eighteen (18), we ask that you do not register for an account or continue to use the website. We reserve the right to amend or change our Refund Policy at any time, and by your continued use of our website and platform, you are agreeing to these terms.

Thank You. 

The Pixarnia.com Team

Effective Date: 1st May 2018

I. DEFINITIONS

We are providing the following definitions, which are used in this Refund Policy, to make it easier for you to read and understand. They are:

Agreement: Our Terms of Use/Service agreement.

Content: All files, data, information that a customer uploads or downloads from the Pixarnia.com website.

Customer: A paid or free user of Pixarnia.com website & services. Also "You," "Your," or "User."

Content: An image, video or sound in any format or other files relevant to an image, video or sound.

GDPR: General Data Protection Regulations, effective from May 25, 2018, and passed by the EU for the protection of EU citizens and residents. 

Privacy Policy: Our GDPR disclosure on what information we collect from customers & visitors, and how that information is used. 

Pixarnia.com Intellectual Property: Our software, platform, programming & code, website, logos, slogans, trademark, service marks, and copyrights.

Pixarnia.com: Our company, owners, employees, and agents. Also "We," "Us,” or "Our."

Submissions: Files, data, information, code, and other content uploaded or downloaded to/from the Pixarnia.com platform. This includes and is not limited to photographs, pictures, illustrations, videos, mp3, text, digital recordings, files or other data.

Third-party website: Website links or hyperlinks, located in or on the Pixarnia.com website that redirect customers to other websites.

Visitor: Anyone who visits the Pixarnia.com website.

II. REFUNDS

Pixarnia.com offers a thirty-day (30) money back guarantee if customers are unsatisfied with our platform or services. Customers must follow our Refund Policy in order to receive either a partial or full refund. Failure to follow these instructions will either delay or prevent a customer from receiving a refund. 

A. Full Refund. In order to receive a full refund under our guarantee, you must send us a cancellation request within the first 30 days of registering with Pixarnia.com, and it must be:

1. In writing,

2. Include your: name, date, account number, and contact information, and

3. Reason for cancellation.

B. Partial Refund. If you want to cancel only certain services within the 30 days trial period, you must specify the services you want to cancel. Our accounting department will make you a partial refund of your payment just for the canceled services.

If you purchased any promotion package and not satisfied with just some services, you must cancel the whole package, and we will refund you the whole price. If you want to keep some services, you must buy them separately again.

C. We do not refund your purchase after the period longer than 30 days or if you paid for the service at the middle or the end of your payment period (according to VI. Art. 2) and used the service, not for a full month. Nevertheless, if you want to cancel the service, we will refund you, within 30 days, both the initial and also the second-month payment.

 

III. BILLING DISPUTES

If at any time you believe there is an error or mistake in any calculation, debits or credits on your account or subscriptions paid, please open a Support Ticket from your account menu in the Pixarnia.com platform. Include your username, date, and description of the error. We will investigate and respond as soon as possible.

Other Disputes. The terms regarding disputes related to affiliates, business relationships or interpretation of any Pixarnia.com policies or agreements are governed by the Dispute Provisions located within this Refund Policy.

IV. GOVERNING LAW

Our Refund Policy shall be governed by and construed in accordance with the laws of Slovakia and the European Union, excluding conflicts of law provisions and C.I.S.G. (UN Convention for the International Sale of Goods and Services). If there is any dispute regarding the terms of this Agreement, the laws of Slovakia will govern.

 

V. CONTACT

You can contact Pixarnia.com at INBOX Slovakia s.r.o., Seberíniho 1, 821 03 Bratislava, Slovak Republic.

Email: [email protected]